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Snapchat keeps crashing on iPhone? 8 Easy fixes

  • To quickly fix the Snapchat crashing issue on your iPhone, you should try updating the app, restarting your device, updating iOS, and restarting the app.
  • Some of the other fixes include clearing Snapchat cache and deactivating VPN.

Some nagging bugs have occasionally caused Snapchat to crash on iPhones. If you’re an avid Snapchat user, you’ve likely experienced the app unexpectedly closing at launch or crashing during use. It’s time to put those worries to rest.

Below, I have mentioned some fixes that should solve the Snapchat crashing issue on iPhone. Let me guide you through them.

  1. Update your Snapchat version
  2. Restart iPhone
  3. Update iOS
  4. Force stop and reopen Snapchat
  5. Check Snapchat’s server status
  6. Clear Snapchat cache
  7. Deactivate your VPNs
  8. Delete and re-install Snapchat

1. Update your Snapchat version

If you’ve not updated your Snapchat in a long time, it’s time you do. If a bug starts plaguing the user experience, developers try to fix it with software updates.

To update Snapchat on your iPhone:

  1. Go to the App Store.
  2. Type Snapchat in the search icon.
    Alternatively, tap your picture at the top right to view outdated apps.
  3. Select Snapchat from the results.
  4. Tap Update below Snapchat.

    Update Snapchat app on iPhone
    Note: If you don’t see the option, your app is updated.

If your Snapchat still crashes or doesn’t work after updating it, move on to other fixes.

2. Restart iPhone

Let’s take the most basic approach if Snapchat keeps crashing on your iPhone.

Restarting your iPhone is the simplest way to get rid of an error that might be disrupting the app’s functionality.

  1. Press and hold the side button and volume up button.
    If you’re using an iPhone with a Home button, press and hold the Side button.

    restart iphone without home button
  2. When prompted, move the slide to power off option from left to right. Wait as your iPhone shuts down.

    Drag the Slide to Power Off slider to Power Off iPhone 11, 11 Pro or 11 Pro Max
  3. After a few moments, press and hold down the side button until the Apple logo appears on your iPhone screen.
  4. Once your device restarts and settles down, try using Snapchat again.

3. Update iOS

You might also want to update your iOS to the latest version. If the glitches are courtesy of iOS, Apple ensures to fix those with its software updates.

  1. Launch the Settings app on your iPhone.
  2. Tap General → Software Update.
  3. If there is an update available, tap Download and Install or Install Now.

    General, Software Update, Download and Install iOS17

4. Force stop and reopen Snapchat

  1. Open the App Switcher
    • On iPhones with Touch ID, double-tap the Home button.
    • On iPhones with Face ID, swipe up from the Home Screen.
  2. From the apps that come up, swipe close Snapchat.
  3. Now, tap Snapchat in the App Library to reopen it.

If it still fails to work, restarting your device might also help. If it doesn’t, move on to the next fix.

5. Check Snapchat’s server status

The crashing problem may sometimes arise due to general server issues on Snapchat’s end. If that’s the case, none of the above fixes will help. You’ll have to wait till Snapchat resolves the issue.

To check if Snapchat’s down, visit This is one of the most reliable sites to check the server status of apps.

6. Clear Snapchat cache

Cache from previous versions of the app might weigh it down sometimes. So, clearing it might fix the problem, especially if the app crashes mid-operation. Here’s how to do it:

  1. Open Snapchat on your device.
  2. Tap your Profile icon at the top left.
  3. Select the Settings icon at the top right.
  4. Scroll down and tap Clear Data → Select Clear Cache.
  5. Tap Clear to confirm your choice.

    tap clear cache, clear, okay in snapchat

7. Deactivate your VPNs

VPN services sometimes work against certain apps due to IP fluctuation. If your VPN is still active, Snapchat might keep closing or fail to work at all.

Therefore, ensuring that you deactivate all VPN services while using Snapchat might work.

  • If you have added a VPN manually, go to Settings → toggle off VPN.
  • If you are using any other third-party VPN service, open the VPN app → tap Disconnect.

8. Delete and Re-install Snapchat

Sometimes, the easiest solution fixes the issue. Hence, uninstalling and installing Snapchat again might get the job done. Although it’s easy to do it, follow the below steps if you have any doubts:

  1. Long-press Snapchat.
  2. Select Remove App.

    Delete and Re-install Snapchat on iPhone
  3. Now, go to the App Store.
  4. Search for Snapchat and install it again.

That’s it!

I hope the above fixes helped fix the Snapchat crashing issue on your iPhone. Have any queries? Share them in the comments below.

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  • Idowu

    Idowu is an avid tech writer and a software surfer who loves covering knowledge gaps in consumer software, including anything related to iPhones. Well, when he's not reading and learning new things, you'll find Idowu losing gallantly on a solid chessboard or virtually on Lichess.

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